Returns & Exchanges
At Bhumi Organic Cotton, we want you to love your sustainable pieces, which is why we offer a 30-day return policy for any unused and unwashed items in their original packaging. We are committed to ensuring your complete satisfaction while maintaining our high standards for ethical and organic excellence.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your organic cotton items in their original compostable packaging, ensuring all tags remain attached and the product is in its original condition.
Post Your Return
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
Quality Check & Refund
Once our team receives and inspects your return to ensure it meets our sustainability standards, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing