Frequently Asked Questions
Everything you need to know about our sustainable organic cotton products.
What makes Bhumi cotton different from conventional cotton?
Bhumi organic cotton is grown without the use of toxic pesticides, synthetic fertilizers, or GMO seeds. This results in a purer, softer, and more durable fabric that is better for your skin and the environment.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. All orders are dispatched from our warehouse in Melbourne.
Are your products Fair Trade certified?
Yes, all our products are made in Fair Trade certified mills. This ensures that the farmers and workers involved in our supply chain are paid fair wages and work in safe, ethical conditions.
What is your return policy?
We offer a 30-day return policy for most items, provided they are in their original, unwashed condition with tags attached. Please note that for hygiene reasons, we cannot accept returns on undergarments.
How should I care for my organic cotton items?
To maintain the longevity of your items, we recommend a cold machine wash with eco-friendly detergent. Line dry in the shade to preserve the integrity of the fibers and avoid high heat tumble drying.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.